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Projects FAQ Contact Get a Free Estimate Call (778) 846-1965
Living room with vaulted ceiling, skylights, and piano
Get In Touch

Request Your
Free Estimate

Tell us about your project and we will respond within one business day. Free site visit, itemized written estimate, no obligation.

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Contact Details

Talk to Us Directly


Call, email, or send the form. Whichever is easiest, you will hear back within one business day.

Phone

(778) 846-1965

Mon to Sat, 8:00 AM to 6:00 PM

Email

sales@newlevelprojectssolutions.com

We reply to every enquiry within one business day.

Office

1522 128th St
Surrey, BC V4A 3T7

Serving 16 Lower Mainland municipalities.

Instagram

@newlevelprojects_solutions

Recent work, in progress and finished.

Request Your Free Estimate

Tell us about the project and we will get back to you within one business day.

We reply to every request within one business day. No obligation, no pressure.

Find Us

Serving the Lower Mainland


Based in South Surrey and working across sixteen Lower Mainland communities. Reach out and we'll come to you.

Answers

Before You Get In Touch


How quickly will you respond to my enquiry?

Within one business day, every time. If you send an enquiry on a weekend you will typically hear from us Monday.

For urgent situations involving active water damage or a safety concern, call rather than emailing.

What happens at the first site visit?

We walk the space with you, listen to what you are trying to achieve, look at the existing conditions, and ask the questions that determine scope.

You get an honest read on what the project involves and a realistic budget range before anyone commits to anything. It takes about an hour and it costs nothing.

What should I have ready before we talk?

Nothing is required. It helps if you have a rough sense of budget range, a timeline, and any photos or inspiration you have collected.

If you have existing drawings, a survey, or a strata bylaw document, bring those too. If you have none of it, that is completely normal.

Do you do evening or weekend consultations?

Yes. Many clients cannot take time off during the working day, and we schedule site visits in evenings and on weekends regularly.

Mention your preference in the form or on the phone and we will work around your schedule.

Will I be pressured to sign something?

No. The site visit and the estimate carry no obligation and there is no follow-up pressure campaign.

If our estimate is not the right fit, we would rather you go elsewhere than sign into a project that does not work for you.

Can you help if I am not sure what I need?

Yes, and that is a common starting point. Plenty of clients know something about their home is not working without knowing what the fix is.

Tell us what frustrates you about the space and we will tell you what would actually address it, including when the answer is smaller and cheaper than you expected.

Next Step

Prefer to Just Call?


Reach us directly at (778) 846-1965 during business hours. We answer the phone.

Call Now Free Estimate